Now before we show you how to use the app, there are a few things you must know. If Microsoft Quick Assist is installed on your computer, then you can open it by searching for it from the Start menu, or by pressing the CTRL + Windows Key + Q shortcut keys. Quick Assist uses the 443 port, the same as HTTPS, to establish the remote connection, and is encrypted with TLS 1.2. Using Quick Assist, one no longer needs to download and install a third-party application like TeamViewer or AnyDesk. This application is designed with the intention of users needing remote assistance with their Windows computer from technical support when needed. This app uses your Microsoft account ( Microsoft 365 or standalone Microsoft account), an active internet connection, and an authentication process so that a remote desktop connection can be established. Quick Assist is an application from Microsoft which is an improvement on top of the legacy Remote Desktop Connection applet. Can you connect to a remote computer using Quick Assist with automatic authentication?.Why are there two Quick Assist apps on my computer?.Download and Install Microsoft Quick Assist.How to Establish a Remote Connection using Quick Assist.You can press Win + Ctrl + Q, and the operating system will run the original variant if the Microsoft Store version is not installed. It also ensures that the Quick Assist shortcut launches the correct version of the app. The update adds the new Quick Assist app's features to the old version on Windows 11 21H2, Windows 10 22H2, 21H2, 21H1, and 20H2. That process was anything but smooth, so December 2022 Patch Tuesday is here to fix that, as described in a newly published post on the Tech Community forums. Starting with Windows 11 22H2, the updated Quick Assist app is a part of the operating system, and those using older Windows versions (21H2 and older) had to install the new app from the Microsoft Store. Now Microsoft is ready to fix the situation.
However, the change upset customers, sparking a wave of negative feedback from regular users and IT Admins. Microsoft decided to move the app to the Microsoft Store to speed up its development and improve security. Earlier this year, Microsoft announced changes to the Quick Assist app, Windows' built-in TeamViewer-like tool that lets you connect to remote computers and help people troubleshoot or set up their devices.
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